Terms & Conditions 

B7 Legal Services

 

1. Introduction

1.1 These terms and conditions (“Terms”) govern the provision of services by B7 Legal Services LTD (company no. 15864565) whose registered office is 2 Hillary Road, Southall, England, UB2 4PT, London.
1.2 By engaging us for one of our service plans (1. Basic, 2. Standard, 3. Professional, or 4. Enterprise) you agree to be bound by these Terms and confirm having read all terms and understand them and agree to all of the terms stated.
1.3 References to “you” or “the Client” means the individual, company or entity engaging in our services.
1.4 We may update these Terms from time to time; we will notify you of material changes and you may reject them if you do not agree (in which case you will need to stop using our services accordingly, and pay any fees outstanding for work commenced).

2. Our Services

2.1 We provide legal assistance and support across a broad range of practice areas, including criminal law, driving offences, accidents/falls, family law, fraud, intellectual property, and civil and negligence matters.

B7 Legal Services
2.2 We offer a Basic Rate Service, and Three additional main service “Plans” as listed on our website;

Basic Rate Service Plan – includes

  • Review of all documentation.

  • Legal support.

  • Feedback given.

  • E-mail, letter and correspondence follow up.

Standard Service Plan – includes

  • Document review and preparation
  • Support and assistance
  • General advice

Professional Plan – includes case review, full legal support and litigation services.

  • Case Review

  • Full legal support

  • Comprehensive analysis
  • Litigation Services

Enterprise Service Plan – includes

  • Customized Solutions

    Corporate Legal Support

    Deep Case Analysis

    24/7 Contact + Litigation  Services

    Extra Legal Counsel Input

2.3 The specific scope of services to be provided to you under your chosen Plan will be set out in our engagement letter or service agreement.
2.4 We will act with reasonable skill and care in providing the services, but we cannot guarantee outcomes. Any estimate of or commentary upon potential outcomes is a statement of opinion—not a promise or guarantee.


3. Client obligations

3.1 You must provide us with complete, timely and accurate information and any other relevant information that we request.
3.2 You agree to cooperate with us, respond to our communications promptly, and pay any fees and costs when due.
3.3 If you delay, fail or refuse to co-operate, we reserve the right to suspend the provision of services and/or terminate our engagement.

4. Fees, payments and billing

4.1 The fee for your Plan is as stated on our website at the time you subscribe for the Plan. B7 Legal Services
4.2 We may require a retainer or deposit before commencing work (as per our engagement letter).
4.3 Additional costs may apply (for example court fees, third-party expert fees, travel expenses, etc). These will be notified to you in advance where possible.
4.4 We will issue invoices which are payable by the date stated on the invoice. Late payment may incur interest and/or suspension of services.
4.5 Unless otherwise agreed, all fees are exclusive of VAT which (if applicable) will be added at the prevailing rate.

5. Term and termination

5.1 Our engagement will commence when you confirm you wish to proceed (for example by paying the fee or signing the engagement letter) and will continue until completion of the services under your Plan unless terminated earlier.
5.2 You may terminate our engagement by giving us written notice. On termination you must pay us for all work done up to the termination date and any costs incurred or committed on your behalf.
5.3 We may terminate our engagement with immediate effect if you (a) fail to cooperate, (b) fail to pay fees when due, (c) instruct us to act in a way which is unlawful or unethical, or (d) we reasonably believe we cannot continue to act in your best interests.
5.4 On termination, we will deliver to you any of your papers and materials we hold (subject to retaining copies for our records) after all outstanding amounts are paid.

5.5 IF, for whatever reason there is no work done on your case at all, we will provide a refund of any amount up to the value of the service selected, regardless of how much you have paid.

5.6 As per clause 5.5; IF, the work that is supposed to be done is not done due to unforeseeable circumstances (such as an Act of God, unforeseen circumstances, deteriorating health reasons, or corruption of data or loss of files, etc.) then there will only be a refund given of the amount given, minus any work that is already done (such as, meetings, document creation, e-mails sent, time spent on the case, phone calls, research, administrative works, and/or any other works) then the fees that are due for those must be paid by 'the Client'. 

5.7 Any monies given will have appropriate VAT (Value Added Tax) added to it, and this shall be calculated and the costs thereof must be paid by the Client and not the Fee Earner / B7 Legal Services. 

5.8 Upon termination, by either party (either the Client and/or B7 Legal Services) any amounts that are due as a result of commencement of your work (such as, meetings, document creation, e-mails sent, time spent on the case, phone calls, research, administrative works, and/or any other works) must be paid by the Client.

5.9 IF there are additional fees and charges that are in addition to the Service selected from B7 Legal Services, then these fees must be paid to B7 Legal Services by the Client.

5.10 IF for any reason there is a discrepancy regarding the fees that are due, then the following fees shall apply; Basic Rate Service £1,000.00 GBP, Standard Service Plan £7,000.00 GBP, Professional Service Plan £10,000.00 GBP, and Enterprise Service Plan £12,500.00 GBP. 

5:11 The clause in 5:10 is including the VAT payable and as such there will not be any additional VAT (Value Added Tax) upon those fees aforementioned.

5.12 In any event, regardless of circumstances, the fees for all works that have been commenced must be paid by the Client, save to any circumstances arising that give rise to a potential breach in Contract of these Terms and Conditions on this page (b-7.co.uk/terms-conditions) not being satisfied. IF this is the case, then there will be a partial refund (not exceeding the amount paid) and not a full refund in order such that the works commenced are paid for in full.

5.13 IF an offer is given to a client regarding termination and/or complaints, then it remains active for 14 days before it is to expire and they shall not rely upon such offer beyond this time limit.

5.14 B7 Legal Services shall not be responsible for any failures arising if it has occurred due to an unforeseeable and/or erroneous nature.

5.15 B7 Legal Services are not liable for any failures arising occurring due to an unforeseeable and/or erroneous nature.

5.16 B7 Legal Services are not to be sued to any human error that are clearly unintended and not intended for harm.

5.17 The Client has statutory rights that will be upheld, if a problem arises that is covered in their statutory consumer rights.

5.18 Upon termination and/or cancellation, all services will cease and all works will end. There is to be no further contact by either party after this period, save as to any regulatory or framework requirements (for example, A.D.R (Alternative Dispute Resolution), Mediation, P.A.P (Pre-Action-Protocol).

6. Confidentiality and data protection

6.1 We will treat your matters and information as confidential and not disclose them to third parties without your consent, except as required or permitted by law or professional regulation (including under the Solicitors Regulation Authority rules).
6.2 You consent to us processing your personal data for the purposes of providing the services, billing and related administration. We will comply with our obligations under applicable data protection law (including the UK Data Protection Act 2018 and the UK General Data Protection Regulation).
6.3 You agree to us retaining your papers and digital files for a period consistent with professional and regulatory obligations; thereafter we may securely destroy or archive them.

7. Conflicts of interest and independence

7.1 We must act in your best interests. If a conflict of interest arises (or is likely to arise) we will inform you and take appropriate action, which may include withdrawing from acting for you.
7.2 You must notify us immediately if you become aware of any factor which may give rise to a conflict of interest (for example a competing client or interest).

8. Limitation of liability

8.1 We provide our services subject to the following limitation of liability.
8.2 Subject to clause 8.3, our maximum aggregate liability to you for negligence, breach of contract or other act or omission arising out of or in connection with the services is limited to the higher of: (a) the amount of fees you have paid to us under the engagement, or (b) any amount deemed reasonable by us (B7 Legal Services).
8.3 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or wilful misconduct, or any other liability which cannot be excluded or limited by law.
8.4 B7 Legal Services accept no liability for delays, losses or damages caused by your failure to provide instructions, information or cooperation, or by events outside our control.

8.5 B7 Legal Services accept no liability for delays, losses or damages caused by natural causes, acts of God, or errors that have arisen unknowingly (for example, technological or submission failures), or by events outside our control.

8.6 Any issue arising outside of our control means that we will not be held liable or responsible nor held to a standard to be able to control such occurrence(s).

9. Intellectual property

9.1 All intellectual property rights (IP) in materials prepared or provided by us (such as documents, templates, reports, etc.) remain with us unless otherwise agreed.
9.2 We grant you a non-exclusive, non-transferable licence to use the deliverables for the purpose for which they are provided in connection with your engagement. You may not use them for any other purpose without our written consent.

10. Communication and electronic services

10.1 We may communicate with you by electronic means (e-mail, messaging, etc). You accept the risks involved (such as interception, viruses or mis-delivery) and waive any liability on our part for such risks.
10.2 You agree that we may employ electronic/document-sharing platforms or digital signatures when appropriate.

11. Complaints and regulatory matters

11.1 If you have any complaint about our service you may contact our complaints handler at admin@b-7.co.uk B7 Legal Services
11.2 We will investigate complaints in accordance with our internal complaints handling procedure and respond to you within a reasonable time of less than 4 working days.
11.3 As we are not regulated there are no external regulators overseeing our work, other than the Financial Ombudsman Service whom you may seek independent legal advice regarding and take your complaint to them if you are not satisfied with our full investigation into your complaint.
11.4 Nothing in these Terms affects your statutory rights (for example under consumer protection legislation) or prevents you seeking independent advice.

11.5 We will not be liable for any misunderstandings from you as to our terms and conditions which are stated in the Letter of Authority (LOA) that you sign, confirming you have read them all and have had access to this page (B7 Legal Services Terms and Conditions via b-7.co.uk/terms-conditions).

11.6 IF you state you have not read our terms and conditions, this is a failure on your part and not on ours since we have clearly written on the letter of authority the location to which you can locate our terms and conditions.

11.7 The onus shall be upon the Client to read, view, access, and thoroughly analyse all terms and conditions written on our website (b-7.co.uk/terms-conditions).

11.8 No liability shall arise if you claim not to have known the terms and conditions.

11.9 The moment you sign the letter of authority you are consenting having read all the terms and conditions as written on our website (b-7.co.uk/terms-conditions).

11.10 There are no remedies or compensation available if you suffer as a result of not reading a term properly nor understanding those terms on our website (b-7.co.uk/terms-conditions) that are written within our letter of authority (LOA) and on our website terms and conditions page.

12. Website and online access

12.1 Your access to and use of our website (www.b-7.co.uk) is subject to our website terms which are separate from these Terms.
12.2 We may amend or withdraw website features at any time without notice.

12.3 By accepting to pay for our service you are thereby accepting all the terms and conditions stated on our website (b-7.co.uk/terms-conditions).

12.4 You cannot state that you have not read or seen our website, we are only located online and we also make it clear on our letter of authority that we have all terms and conditions on our website.

12.5 Should you find difficulty finding our terms and conditions you must write to us or contact us as soon as possible for us to direct the terms and conditions to you.

12.6 B7 Legal Service is not held liable for any problems you face accessing our website as we check that our website is working every day and will let you know if the website is down at any given time.

13. Third-party services and subcontractors

13.1 We may engage third-party service providers or subcontractors to assist in delivering the services (for example expert witnesses, external counsel, consultants). We will ensure any such provider is suitably competent and will remain responsible for their work.
13.2 You acknowledge and agree that in some cases the scope, timing or cost of services may be influenced by third parties or external factors beyond our control.

14. Force majeure

14.1 We will not be liable for any failure or delay in performing the services to the extent that such failure is caused by an event beyond our reasonable control (for example act of God, war, strike, pandemic, regulatory change, interruption to communications, health condition deterioration, or other reasonable occurrence causing prevention in works, etc).
14.2 If such an event as in clause 14.1 continues for a prolonged period, either party may terminate the engagement by written notice.

14.3 If clause 14.1 occurs, then there will be a refund given to the Client, minus any works commenced (for example, meetings, document creation, e-mails sent, time spent on the case, phone calls, research, administrative works, and/or any other works) from the fee the Client has made.

14.4 The amount of refund given will also include any appropriate V.A.T (Value Added Tax) only to which has already been received by the Client upon the fee collected at point of sale of the Service selected.

14.5 There will not be any additional compensation and/or monies given in the event of clause 14.1 occurring, and any requests for this will be refused.

14.6 B7 Legal Services will not be held liable in the event of clause 14.1 occurring and will not be responsible for any losses/damage occurring as a result of such force majeure(s).

14.7 In the event that 14.1 occurs, we will reasonably update you as and when possible. We are limited by the number of staff working on your case and if we do not update you during such occurrence we will not be held liable for not updating you due to the unforeseeable nature of such occurrence.

14.8 In the event of clauses 14.1 and 14.7, you will not be able to make a claim against us due to the sensitive nature of unforeseeable circumstances that may occur and the limited number of person(s) that may be working on your case, which, at times, may be one person (and therefore unreasonable to expect regular updates).

14.9 We will endeavour to refund you as soon as we are made aware of such a scenario occurring but as discussed in clause 14.8 we are limited by the number of staff working on your case (with sometimes this being , and we will not be held liable for any delays in any refunds or the process of the refund speed in being processed, and as such, will not be held liable for any delays in doing so.

14.10 You agree that you will not complain if there are occurrences of clause 14.1 occurring and understand the limited number of staff working on your case means you are accepting the terms regarding such occurrences and will not raise this as an issue with any regulator(s), ombudsman or official governmental bodies (including but not limited to; the Police, HMRC, Home Office, Serious Fraud Office, National Crime Agency, the government, Parliament, Politicians, Councils, MI5, MI6, and any other governmental departments) as well as any News or Media outlets both national, domestic or international.

14.11 You agree to a Non-Disclose Agreement in the event of clause 14.1 occurring and agree not to disclose any information to any third party, including News/Media outlets whether they are TV, Radio, Newspapers, Journals, etc.  This is in addition to any Social Media platforms (such as Instagram, Facebook, Snapchat, Telegram, etc.).

14.12 In no circumstance will you be able to disclose the occurrence of clause 14.1 to any other third party without our express written permission and consent.

15. Governing law and jurisdiction

15.1 These Terms shall be governed by and construed in accordance with the laws of England & Wales.
15.2 The parties submit to the exclusive (or non-exclusive) jurisdiction of the Courts of England & Wales.

15.3 In under no circumstance(s) will this jurisdiction change nor will you be able to bring a claim of any sort outside of the Courts of England & Wales.

16. Miscellaneous

16.1 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force.
16.2 Any variation to these Terms must be in writing and signed by both parties (or via digital equivalent).
16.3 We may assign or transfer our rights/obligations under these Terms to a successor or affiliated entity, subject to you being informed. You may not assign your rights or obligations without our written consent.
16.4 These Terms together with any engagement letter/service agreement constitute the entire agreement between the parties regarding their subject-matter and supersede all prior agreements.

16.5 Remember:

(a) Under no circumstances does B7 Legal Services claim that we can guarantee you win your case, nor do we claim that you will evade or reduce any penalties/claims being made against you.

(b) We are not Solicitors or Barristers and will only be redirecting your work accordingly if and when appropriate.

( c ) We will not be held liable for any misunderstandings by you, B7 Legal Services are a McKenzie friends company and give generic advice and consultancy services. 
(d)  Our legal advice may not be relied upon and you are strictly advised to take your own measures in both research and information you rely upon to make your own decision.

17. Current Terms and Conditions

17.1 These terms and conditions are the current legal terms and conditions and is written on behalf of B7 Legal Services Limited. Our company contact and further information of its details are available publicly on Companies House.

17.2 You are accepting these terms and conditions stating you have read, understood and fully comprehend all the terms and conditions stated above upon your signature of our Letter of Authority (LOA) and/or any agreements made between ourselves B7 Legal Services and yourself, the Client.

17.3 You cannot change these terms, and attempting to do so will render the agreement terminated and/or complete and full termination of the contract(s) signed by you. 

17.4 In the scenario of clause 17.3 you will not be entitled to any refund(s) of any monies paid, regardless of any work due or remaining to be completed.

17.5 You accept full responsibility having read all terms and conditions diligently and understand the full scope of consequences upon signing any agreement(s) made with us; including the Letter of Authority (LOA) which states you have read the above terms and conditions and fully comply and agree with all of them.

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CONTACT B7